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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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roland begaye

August 30, 2024

5  out of  5
rating by roland begaye
"Agent explain policies clearly very satisfied"
We responded:
"Roland, thank you for your positive feedback! I'm glad to know that the policy explanations were clear and that you are very satisfied with our service. If you have any further questions or need assistance in the future, feel free to reach out. - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
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Neil Hocker

August 16, 2024

5  out of  5
rating by Neil Hocker
"The team here at State Farm is very helpful. Good prices too. I saved 15% by switching FROM Geico! Highly recommended!"
We responded:
"Hey Neil, Thanks for the awesome review! I'm glad our team could help you save money and provide good prices. We appreciate your recommendation and are here for any future needs. - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
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Ms. Clay

August 15, 2024

5  out of  5
rating by Ms. Clay
"I switched to Dawon Coleman's office after a bad experience with a different agent's office. Although I have never met Dawon, everyone I have communicated with, via phone or text, has been responsive, attentive and helpful. This week I purchased a new vehicle and worked with Alisha. She has been awesome in getting my coverage switched and providing documents I need for my bank and the dealership. I am thoroughly satisfied with the level of service, care and concern I've received. I encourage others to consider Dawon Coleman's office if your needs are not being met elsewhere."
We responded:
"Hey Ms. Clay, Thanks for sharing your experience! I'm glad to hear that our team has been responsive and helpful. Alisha will be happy to know she made the process of switching your coverage smooth and easy. We appreciate your recommendation and are here for any future needs you might have. - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
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Brittney Alvarado

August 1, 2024

5  out of  5
rating by Brittney Alvarado
"Ended up switching to state farm today. They were great and helped ne with every question. Even got life insurance. With both it ended up being cheaper than my auto insurance I ended up canceling. Definitely recommend. My mother in law recommended them to me to begin with."
We responded:
"Hey Brittney! Thanks a bunch for the awesome review! I'm so glad we could help you with all your questions and even get you set up with life insurance. It's fantastic to hear that switching to State Farm ended up being cheaper for you. Big shoutout to your mother-in-law for the recommendation! If you ever need anything else, feel free to reach out. - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
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Jeffrey Sasser

July 18, 2024

5  out of  5
rating by Jeffrey Sasser
"If you haven’t checked your insurance rate lately, I suggest you call Clarissa at this State Farm agency. My current policy was $1300 for six months with Clarissa, I am now paying 730 for six months. Thank you so much Clarissa. It was a breeze working with you."
We responded:
"Hi Jeffrey! Thank you so much for your fantastic review! We're ecstatic that Clarissa could help you save so much on your insurance policy and make the process a breeze! Your satisfaction is our top priority, and we're always here to assist with any future needs or questions. - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
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Ella Garay

July 8, 2024

1  out of  5
rating by Ella Garay
"Terrible experience with Dawon specifically. There was a mistake made where my renters insurance address was not changed after i specifically card and changed my address. When Dawon informed me of the internal mistake, he attempted to shift the blame and said that this was my fault in order not to give me a refund although the address I had asked, was not in fact covered by the plan I had been paying for. Later I was told by another agent that this was in fact not my fault and the way this was dealt with was unprofessional. They also raised my 6 months of insurance to $800 for minimal coverage on one vehicle with a clean driving record. I quickly found out after shopping around that this was highway robbery and that the average cost to insure one vehicle in az is LESS than $400 for 6 months. I Would not even recommend this agent to my enemies."
We responded:
"Ella, you are correct that one of my agents made a mistake while typing the address on your renter’s policy. Once I noticed the mistake, I contacted you to inform you of the mistake, and outlined how I fixed the error. If I made you feel like I was blaming you, I apologize for that, because this was 100% our fault. You did not receive a refund because you were never without insurance coverage. Had you filed an insurance claim. The claim would have been settled without a hitch. I know that you think I altered your insurance premium, but I want you to know that rate increases are generated by the company not the agent. As your agent my goal is to keep premiums as low as possible, because it is usually easier to keep a customer happy than to find new customers. My team gives the very best rates upfront, but we cannot control company rate increases. I wish you the best. "
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Danielle McAlister

June 27, 2024

5  out of  5
rating by Danielle McAlister
"I’m very excited to join StateFarm! Destiny was amazing, really need to shout her out. She’s very friendly and easy to talk to. She was flexible with callbacks and called on time as promised. I am saving money, getting back lost coverage from previous company and getting a great deal! SOLD. Destiny is a great face to you company and I’m very impressed with your services so far. Thank you!"
We responded:
"Danielle, thank you for letting us know about your positive experience with Destiny! We love hearing that she provided you with exceptional service, saved you money, and helped you get the coverage you needed. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Dawon Coleman, State Farm Insurance Agent, Chandler, AZ"
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Alma Lou Clark

June 20, 2024

5  out of  5
rating by Alma Lou Clark
"Dawon was professional and personable. With his expertise I was able to select the right coverage for both my car and home which I can trust and afford. Thank you Dawon."
We responded:
"It was a pleasure getting to know you Alma! Thanks for trusting State Farm, and the Coleman Agency for your home and auto insurance needs. "
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Derek H

June 18, 2024

5  out of  5
rating by Derek H
"I had a great experience today with Destiny. She was able to provide me with a policy that was much better than the policy i currently had with another company. She provides a great experience for new customers and ensures you know all of the details within the policy. She also goes the extra mile to ensure that the policy fits your needs and is within your price range. I’m glad to say that I am now insured by State Farm and would definitely recommend to everyone. Thank you Destiny!"
We responded:
"Derek, part of our mission, is to not only save our customers money, but to create an insurance plan that will protect our customers when they need it most. Home insurance, auto insurance, and investments are a small part of how we help our customers, so thank you for being the best part of our agency. "
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Angela Spencer

June 17, 2024

5  out of  5
rating by Angela Spencer
"I encountered an issue with my elderly mother’s insurance, which was time sensitive, and I was urgently seeking a prompt resolution. I had contacted my own insurance agent to acquire information on my options, but I was unable to obtain timely assistance. On my mother’s behalf, I contacted her agent’s office (Dawon Coleman) and was assisted by Alisha. Not only was the customer service Alisha provided immediate, courteous and kind - it was also followed up with subsequent phone calls, that same day, until the issue was completely solidified. Throughout, it felt like Alisha had our best interest in mind, and she ultimately produced an excellent result for us. All in all, Alisha’s actions emphasized what it feels like to experience efficient customer service, and that there are still those who truly care about their customers’ needs. Thank you Alisha!"
We responded:
"Angela, thank you for sharing your experience with Alisha and my agency. I love that we were able to help you and your mother through a difficult time. "
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live life happy

June 13, 2024

5  out of  5
rating by live life happy
"I’m gonna be honest don’t normally leave reviews But dawon was so nice and helpful with figuring out everything to do with my life insurnace and it turns out it also gave me a discount for my auto! First place I didn’t feel like they were selling a product but actually making new a product that works best for me!!!"
We responded:
"Everyone knows that State Farm offers home insurance, auto insurance, business insurance, and even umbrella insurance. Not everyone knows that we have great rates for life insurance and annuities. Thank you for sharing your experience with our agency. "
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Craig Allen

June 13, 2024

5  out of  5
rating by Craig Allen
"I have been extremely happy with State Farm"
We responded:
"Thanks for taking the time to leave a review Craig. We will continue to be your one stop shop for home insurance, auto insurance, pet insurance, investments, and banking."
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Jessica Tauber

June 12, 2024

5  out of  5
rating by Jessica Tauber
"We recently changed insurance and the customer service has been fantastic! I was in a fender bender recently and Alisha and Dawon have been so helpful!"
We responded:
"Jessica, thank you for sharing your auto insurance experience. My team and I, will continue to be there for you and your family when you need us. "
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GYM-Tom

June 11, 2024

5  out of  5
rating by GYM-Tom
"My wife and I have received excellent, prompt, and courteous service from Dawon and Clarissa since switching our auto and homeowners insurance to State Farm this year. I would recommend this agency to anyone in Phoenix who needs insurance coverage!"
We responded:
"Tom, it has been our pleasure getting to know about you and your family. Thank you for the support, and thank you for your business. We are now your State Farm Family and we are here to help protect your home, auto, life, and investments. "
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Darryl Zambrano

June 10, 2024

5  out of  5
rating by Darryl Zambrano
"Clarissa and The Team have been fantastic during this process, going above and beyond with excellent service. I highly recommend them for your needs ,they are very thorough and patient ,and really addressed areas that I was not thinking about,and bringing them to my attention ,to get that security for me and my family,Thanks for giving my Family peace of mind,and extra support."
We responded:
"Thank you for the kind words Darryl! Customers like you make our jobs fun everyday. My team will always be here when you need us. "
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Phil Bogat

June 5, 2024

5  out of  5
rating by Phil Bogat
"Excellent service for my insurance needs. Thank you."
We responded:
"Thanks for the 5 Star review Phil! Clarissa spoke very highly about you, so thank you for allowing the Coleman Agency to be your one stop shop for Home Insurance, Auto Insurance, and Investments. "
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Dianna Wesson

June 3, 2024

5  out of  5
rating by Dianna Wesson
"Destiny was fantastic! I was very impressed with her professions. And how she helped me get the insurance policy I was looking for. A brilliant young woman who will be a Asset to the State Farm insurance company. Thank you, Dianna Wesson"
We responded:
"Dianna, thank you for the kind words about Destiny. I will let her know that you spoke highly of her abilities as an agent. I look forward to meeting you one day soon, and please don’t hesitate to reach out about any of your insurance needs. "
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Shannon Lynch

June 2, 2024

5  out of  5
rating by Shannon Lynch
"Dawon Coleman and his staff have been great to work with. I can call or email and they are quick to respond. I've shopped around and they are able to offer me the most affordable car and home owners insurance in the state of Arizona. I can't say enough about the service they provide."
We responded:
"Thanks Shannon! One of our agency goals is to be there when our customers need us, so responding to your home insurance, life insurance, or auto insurance need is just part of the job. Thanks for letting us represent you for all of your insurance needs. "
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antjethode

May 30, 2024

5  out of  5
rating by antjethode
"I can't say enough about Mr Coleman and his staff. As a new client they were very helpful and patient. Much time was spent explaining the coverages and costs, and responding to my many questions. My original P & C company was PEKIN (pulled out of Arizona altogether); and although Dawon could not give me a better premium than PEKIN, the State Farm premium was extremely competitive against the other companies which would even consider insuring my 2016 Hyundai Elantra. Dawon also took the time to set up the DRive and Go app, as I am technology challenged! I've only been with you for a few months, but I am incredibly happy with the service and guidance Dawon has provided. Soooo......Thanks Dawon!!!!!!!!!!!"
We responded:
"Antje, from the moment we met, I knew that we would hit it off, and I was right. Answering questions and providing Home, auto, and life insurance I what we do best. Thank you for giving my the opportunity to earn your business, and thank you for being the best part of what I do. "
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Preston Wilson

May 29, 2024

5  out of  5
rating by Preston Wilson
"Clarissa, walked me through the home and auto insurance process with ease. I asked about 100 questions that were answered with patience and kindness. Thank you!"
We responded:
"Preston, thank you for sharing kind words about Clarissa and her process. Our agency prides our self on being more than just an insurance sales people. We offer many products including business insurance, life insurance, short term disability insurance, pet insurance and more. What’s more important than that, is insuring your needs and helping you understand how a State Farm policy protects from unforeseen risks. Thank you again for the kind words."
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Susie Stinson

May 24, 2024

5  out of  5
rating by Susie Stinson
"Very happy with the service Friendly Quick to respond Would prefer a friend"
We responded:
"Susie, thank you for the 5 star review. You are an amazing person, and I enjoy our conversations together. If your friends and family are anything like you, I welcome any referrals that you send. Thank you for letting me be your homeowners, and auto insurance agent. "
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Josh G

May 24, 2024

5  out of  5
rating by Josh G
"Excellent customer service and Dawon takes good care of his customers, highly recommend going with Dawon Coleman."
We responded:
"Thanks for taking the time to leave a review Josh. I am honored to be your home insurance, auto insurance, and investment advisor. Our agency looks forward to serving you for many years to come."
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Christina Colome

April 20, 2024

5  out of  5
rating by Christina Colome
"I got a ridiculous increase from my insurer and so I decided to quote with several. Clarissa was not only the most detailed, she also saved me thousands!! She was the only agent I spoke to who asked questions about my existing coverage and what I wanted out of my insurance. She helped me increase my insurance all while saving me more money than I ever expected. She was patient and waited on me as I completed quoting with others. She was easy to reach on the phone and never made me feel like an imposition. I enjoyed working with her and am so grateful for the extra care she took with me. I am very happy. Best experience I’ve ever had with an insurance agent hands down! I’m looking forward to many years of partnership. Thank you Clarissa."
We responded:
"Christina, thank you for such an amazing review of Clarissa’s talents as an agent. Our agency aims to be the last insurance agency that our customers will ever need. We specialize in homeowners, auto insurance, investments, and banking products, so we look forward to being your one stop shop for everything financial. Thank you again for the review. Dawon"
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King Lion

April 11, 2024

5  out of  5
rating by King Lion
"Down did a great! Not only explained everything in details but also got me a best rate I was looking for. Thanks Down"
We responded:
"Thank you! I'm thrilled I could provide detailed explanations and find you the best rate. - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
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Taylor Coplan

April 4, 2024

5  out of  5
rating by Taylor Coplan
"Dawon is wonderful to work with. He explained the details of my policies thoroughly and made sure all of my questions were answered. And he found way to save me money. He’s great!"
We responded:
"Taylor, thank you so much for your kind words! It's always my goal to provide clear explanations and help save you money wherever possible. I'm glad you had a positive experience working with me. - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"