State Farm® Insurance Agent Dawon Coleman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Derek H
October 8, 2024
5
out of
5
rating by Derek H
"I had a great experience today with Mr. Coleman. All of my concerns, whether it be regarding my policy or missing beacon, were addressed in a timely manner and any issue I had was resolved! Very appreciative of this and this is why I am glad to be a customer of State Farm! Thank you Mr. Coleman!"
We responded:
"Derek, part of our mission, is to not only save our customers money, but to create an insurance plan that will protect our customers when they need it most. Home insurance, auto insurance, and investments are a small part of how we help our customers, so thank you for being the best part of our agency. "
Ellen Keene
October 4, 2024
5
out of
5
rating by Ellen Keene
"Awesome staff and service!"
We responded:
"Thank you, Ellen! I'm happy you found our staff and service awesome. Your feedback means a lot to us. If you ever need anything in the future, we're here to help! - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
Robbie Spitz
October 3, 2024
5
out of
5
rating by Robbie Spitz
"I would recommend State Farm for their insurance. They are knowledgeable and go beyond explaining and answering your questions. They'll also tell you if it's the right coverage or not. I had an enjoyable conversation this morning discussing what kind of insurance to get more of or add to the coverage I already have. Thank you very much!"
We responded:
"Robbie, thank you for your wonderful review! I'm glad you found our team knowledgeable and helpful in explaining your coverage options. It's great to know you had an enjoyable conversation about your insurance needs. We're always here to assist with any future questions or needs you may have. - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
Randi Warbasse
September 23, 2024
5
out of
5
rating by Randi Warbasse
"Ms. Destiny, I love what you did for ne today. You were so patient and kind, very easy to talk to and very knowledgeable. Mr. Coleman sir, you have a very valuable asset in Ms. Destiny! I'm very thankful to your agency for assisting with my policy. I wish I could give you 10 out of 5 stars, because you were so fantastic!!!"
We responded:
"Thank you so much for your kind words, Randi! I’m delighted to hear that Destiny made such a positive impact on your experience. She truly is an asset to our team. If you ever need further assistance or have questions about your policy, please don't hesitate to reach out. We appreciate your support! - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
Cynthia Martin Wheeler
September 13, 2024
5
out of
5
rating by Cynthia Martin Wheeler
"Great outreach, consistently responsive to requests to help me fine tune the details for the new policy. Destiny is a pleasure to work with."
We responded:
"Thank you, Cynthia, for your wonderful review! I'm glad to know that our outreach and responsiveness have met your expectations. Destiny is indeed a valuable part of our team, and it's great to hear she has been a pleasure to work with. If you need any further assistance or have more questions about your new policy, feel free to reach out anytime. - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
Abu Uddin
September 4, 2024
5
out of
5
rating by Abu Uddin
"Alisha was very thurough explaining my policy and helped me update my account to recieve all the discounts I apply for, thank you Alisha and the team at the Dawon Coleman office."
We responded:
"Thank you, Abu, for your wonderful review! I'm glad Alisha was able to thoroughly explain your policy and help you update your account to receive all the applicable discounts. We appreciate your kind words and are happy to have you as part of our State Farm family. If you need any further assistance, feel free to reach out. - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
Gina Sanacore
September 3, 2024
5
out of
5
rating by Gina Sanacore
"Who knew getting car insurance could be such a wonderful experience? Dawon Coleman was extremely helpful and knowledgeable. He understood my needs and exactly what I wanted. He went above and beyond. I am so glad that I am insured with State farm and he is my agent."
We responded:
"Gina, thank you for your wonderful review! I'm glad I could help make your car insurance experience a positive one. Understanding your needs and going above and beyond is what I strive for. If you have any further questions or need assistance in the future, feel free to reach out. - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
roland begaye
August 30, 2024
5
out of
5
rating by roland begaye
"Agent explain policies clearly very satisfied"
We responded:
"Roland, thank you for your positive feedback! I'm glad to know that the policy explanations were clear and that you are very satisfied with our service. If you have any further questions or need assistance in the future, feel free to reach out. - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
Neil Hocker
August 16, 2024
5
out of
5
rating by Neil Hocker
"The team here at State Farm is very helpful. Good prices too. I saved 15% by switching FROM Geico! Highly recommended!"
We responded:
"Hey Neil, Thanks for the awesome review! I'm glad our team could help you save money and provide good prices. We appreciate your recommendation and are here for any future needs. - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
Ms. Clay
August 15, 2024
5
out of
5
rating by Ms. Clay
"I switched to Dawon Coleman's office after a bad experience with a different agent's office. Although I have never met Dawon, everyone I have communicated with, via phone or text, has been responsive, attentive and helpful. This week I purchased a new vehicle and worked with Alisha. She has been awesome in getting my coverage switched and providing documents I need for my bank and the dealership. I am thoroughly satisfied with the level of service, care and concern I've received. I encourage others to consider Dawon Coleman's office if your needs are not being met elsewhere."
We responded:
"Hey Ms. Clay, Thanks for sharing your experience! I'm glad to hear that our team has been responsive and helpful. Alisha will be happy to know she made the process of switching your coverage smooth and easy. We appreciate your recommendation and are here for any future needs you might have. - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
Brittney Alvarado
August 1, 2024
5
out of
5
rating by Brittney Alvarado
"Ended up switching to state farm today. They were great and helped ne with every question. Even got life insurance. With both it ended up being cheaper than my auto insurance I ended up canceling. Definitely recommend. My mother in law recommended them to me to begin with."
We responded:
"Hey Brittney! Thanks a bunch for the awesome review! I'm so glad we could help you with all your questions and even get you set up with life insurance. It's fantastic to hear that switching to State Farm ended up being cheaper for you. Big shoutout to your mother-in-law for the recommendation! If you ever need anything else, feel free to reach out. - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
Jeffrey Sasser
July 18, 2024
5
out of
5
rating by Jeffrey Sasser
"If you haven’t checked your insurance rate lately, I suggest you call Clarissa at this State Farm agency. My current policy was $1300 for six months with Clarissa, I am now paying 730 for six months. Thank you so much Clarissa. It was a breeze working with you."
We responded:
"Hi Jeffrey! Thank you so much for your fantastic review! We're ecstatic that Clarissa could help you save so much on your insurance policy and make the process a breeze! Your satisfaction is our top priority, and we're always here to assist with any future needs or questions. - Dawon Coleman - State Farm Insurance Agent, Chandler, AZ"
Ella Garay
July 8, 2024
1
out of
5
rating by Ella Garay
"Terrible experience with Dawon specifically. There was a mistake made where my renters insurance address was not changed after i specifically card and changed my address. When Dawon informed me of the internal mistake, he attempted to shift the blame and said that this was my fault in order not to give me a refund although the address I had asked, was not in fact covered by the plan I had been paying for. Later I was told by another agent that this was in fact not my fault and the way this was dealt with was unprofessional. They also raised my 6 months of insurance to $800 for minimal coverage on one vehicle with a clean driving record. I quickly found out after shopping around that this was highway robbery and that the average cost to insure one vehicle in az is LESS than $400 for 6 months. I Would not even recommend this agent to my enemies."
We responded:
"Ella, you are correct that one of my agents made a mistake while typing the address on your renter’s policy. Once I noticed the mistake, I contacted you to inform you of the mistake, and outlined how I fixed the error. If I made you feel like I was blaming you, I apologize for that, because this was 100% our fault. You did not receive a refund because you were never without insurance coverage. Had you filed an insurance claim. The claim would have been settled without a hitch. I know that you think I altered your insurance premium, but I want you to know that rate increases are generated by the company not the agent. As your agent my goal is to keep premiums as low as possible, because it is usually easier to keep a customer happy than to find new customers. My team gives the very best rates upfront, but we cannot control company rate increases. I wish you the best. "
Danielle McAlister
June 27, 2024
5
out of
5
rating by Danielle McAlister
"I’m very excited to join StateFarm! Destiny was amazing, really need to shout her out. She’s very friendly and easy to talk to. She was flexible with callbacks and called on time as promised. I am saving money, getting back lost coverage from previous company and getting a great deal! SOLD. Destiny is a great face to you company and I’m very impressed with your services so far. Thank you!"
We responded:
"Danielle, thank you for letting us know about your positive experience with Destiny! We love hearing that she provided you with exceptional service, saved you money, and helped you get the coverage you needed. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Dawon Coleman, State Farm Insurance Agent, Chandler, AZ"
Alma Lou Clark
June 20, 2024
5
out of
5
rating by Alma Lou Clark
"Dawon was professional and personable. With his expertise I was able to select the right coverage for both my car and home which I can trust and afford. Thank you Dawon."
We responded:
"It was a pleasure getting to know you Alma! Thanks for trusting State Farm, and the Coleman Agency for your home and auto insurance needs. "
Angela Spencer
June 17, 2024
5
out of
5
rating by Angela Spencer
"I encountered an issue with my elderly mother’s insurance, which was time sensitive, and I was urgently seeking a prompt resolution. I had contacted my own insurance agent to acquire information on my options, but I was unable to obtain timely assistance. On my mother’s behalf, I contacted her agent’s office (Dawon Coleman) and was assisted by Alisha. Not only was the customer service Alisha provided immediate, courteous and kind - it was also followed up with subsequent phone calls, that same day, until the issue was completely solidified. Throughout, it felt like Alisha had our best interest in mind, and she ultimately produced an excellent result for us. All in all, Alisha’s actions emphasized what it feels like to experience efficient customer service, and that there are still those who truly care about their customers’ needs. Thank you Alisha!"
We responded:
"Angela, thank you for sharing your experience with Alisha and my agency. I love that we were able to help you and your mother through a difficult time. "
live life happy
June 13, 2024
5
out of
5
rating by live life happy
"I’m gonna be honest don’t normally leave reviews But dawon was so nice and helpful with figuring out everything to do with my life insurnace and it turns out it also gave me a discount for my auto! First place I didn’t feel like they were selling a product but actually making new a product that works best for me!!!"
We responded:
"Everyone knows that State Farm offers home insurance, auto insurance, business insurance, and even umbrella insurance. Not everyone knows that we have great rates for life insurance and annuities. Thank you for sharing your experience with our agency. "
Craig Allen
June 13, 2024
5
out of
5
rating by Craig Allen
"I have been extremely happy with State Farm"
We responded:
"Thanks for taking the time to leave a review Craig. We will continue to be your one stop shop for home insurance, auto insurance, pet insurance, investments, and banking."
Jessica Tauber
June 12, 2024
5
out of
5
rating by Jessica Tauber
"We recently changed insurance and the customer service has been fantastic! I was in a fender bender recently and Alisha and Dawon have been so helpful!"
We responded:
"Jessica, thank you for sharing your auto insurance experience. My team and I, will continue to be there for you and your family when you need us. "
GYM-Tom
June 11, 2024
5
out of
5
rating by GYM-Tom
"My wife and I have received excellent, prompt, and courteous service from Dawon and Clarissa since switching our auto and homeowners insurance to State Farm this year. I would recommend this agency to anyone in Phoenix who needs insurance coverage!"
We responded:
"Tom, it has been our pleasure getting to know about you and your family. Thank you for the support, and thank you for your business. We are now your State Farm Family and we are here to help protect your home, auto, life, and investments. "
Darryl Zambrano
June 10, 2024
5
out of
5
rating by Darryl Zambrano
"Clarissa and The Team have been fantastic during this process, going above and beyond with excellent service. I highly recommend them for your needs ,they are very thorough and patient ,and really addressed areas that I was not thinking about,and bringing them to my attention ,to get that security for me and my family,Thanks for giving my Family peace of mind,and extra support."
We responded:
"Thank you for the kind words Darryl! Customers like you make our jobs fun everyday. My team will always be here when you need us. "
Phil Bogat
June 5, 2024
5
out of
5
rating by Phil Bogat
"Excellent service for my insurance needs. Thank you."
We responded:
"Thanks for the 5 Star review Phil! Clarissa spoke very highly about you, so thank you for allowing the Coleman Agency to be your one stop shop for Home Insurance, Auto Insurance, and Investments. "
Dianna Wesson
June 3, 2024
5
out of
5
rating by Dianna Wesson
"Destiny was fantastic! I was very impressed with her professions. And how she helped me get the insurance policy I was looking for. A brilliant young woman who will be a Asset to the State Farm insurance company. Thank you, Dianna Wesson"
We responded:
"Dianna, thank you for the kind words about Destiny. I will let her know that you spoke highly of her abilities as an agent. I look forward to meeting you one day soon, and please don’t hesitate to reach out about any of your insurance needs. "
Shannon Lynch
June 2, 2024
5
out of
5
rating by Shannon Lynch
"Dawon Coleman and his staff have been great to work with. I can call or email and they are quick to respond. I've shopped around and they are able to offer me the most affordable car and home owners insurance in the state of Arizona. I can't say enough about the service they provide."
We responded:
"Thanks Shannon! One of our agency goals is to be there when our customers need us, so responding to your home insurance, life insurance, or auto insurance need is just part of the job. Thanks for letting us represent you for all of your insurance needs. "
antjethode
May 30, 2024
5
out of
5
rating by antjethode
"I can't say enough about Mr Coleman and his staff. As a new client they were very helpful and patient. Much time was spent explaining the coverages and costs, and responding to my many questions. My original P & C company was PEKIN (pulled out of Arizona altogether); and although Dawon could not give me a better premium than PEKIN, the State Farm premium was extremely competitive against the other companies which would even consider insuring my 2016 Hyundai Elantra. Dawon also took the time to set up the DRive and Go app, as I am technology challenged! I've only been with you for a few months, but I am incredibly happy with the service and guidance Dawon has provided. Soooo......Thanks Dawon!!!!!!!!!!!"
We responded:
"Antje, from the moment we met, I knew that we would hit it off, and I was right. Answering questions and providing Home, auto, and life insurance I what we do best. Thank you for giving my the opportunity to earn your business, and thank you for being the best part of what I do. "